Rental Terms
All vehicle rentals in St Helens are governed by a comprehensive Rental Agreement, which you will receive at the time of booking confirmation or vehicle collection. This document outlines the specific terms, conditions, insurance details, charges, and your obligations for the rental period. In case of discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Rental Requirements in St Helens
- To rent a vehicle from Car Hire in St Helens, you must be at least 21 years old, though age restrictions may differ based on the vehicle type. Drivers under 25 may incur additional charges. You need a valid full driving licence suitable for your chosen vehicle, along with identification and proof of your current address. Valid payment information and a security deposit are also required, as well as any other conditions outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be completed via our website, by phone, or directly at our St Helens office. A booking deposit may be necessary to confirm your reservation. Full payment along with a security deposit is generally required at the time of vehicle pickup. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with transactions managed securely by trusted payment processors.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in St Helens, you are required to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be prepared and signed by both parties. When returning the vehicle, it should be in the same condition as when collected, barring normal wear and tear. Any new damage will be evaluated and charges may apply. Ensure that the vehicle is returned with the same fuel level as at collection, as refueling fees will be charged if the level is lower. Late returns may result in additional fees, so please inform us promptly if you anticipate any delays. You will be accountable for any parking fines, traffic violations, or other charges incurred during your rental period, along with an administration fee.
Insurance and Liability Details
- All car rentals include basic third-party insurance. You will find comprehensive coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be available to lower your financial liability, so reviewing these is advisable. You remain liable for any damage or loss up to the excess amount, unless you choose additional insurance. Damage resulting from negligence or misuse falls under your responsibility, regardless of any insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or missed reservations may incur additional charges.
7. Restricted Activities
Prohibited vehicle uses:
- The vehicle must not be used for illegal purposes or activities. This includes racing, rallying, off-roading, or any other activities that pose a risk. Transporting hazardous materials is prohibited. Sub-letting the vehicle or permitting unauthorized drivers is not allowed. Additionally, driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purpose, and adherence to passenger and weight limits is required. Driving beyond designated geographical boundaries without prior approval is also prohibited.
Breach of these terms may lead to rental cancellation and fees.
8. Liability Restrictions
To the fullest extent allowed under English and Welsh law, Car Hire St Helens will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claim is limited to the amount paid for your rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence, or for fraudulent activities.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the jurisdiction of the relevant courts in this region.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are published on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
St Helens Car Hire Services
Riverside Way, St Helens, WA10 2GQ, United Kingdom
Contact Number::
441928450023